In the wake of the COVID-19 pandemic, many charitable organizations have seen a significant increase in online giving – and Catholic parishes and organizations are no exception. In 2020, religious organizations recorded a 27% increase in gifts made digitally. Online giving now represents 18% of total giving to religious causes.

Many may be asking themselves, “Why is this shift important to note?” For parishes specifically, this shift towards online giving, and more broadly online engagement, is important to recognize as a cultural shift within the Catholic church. In 2020, across the world, parishioners’ primary form of engagement with the church was through virtual worship and fellowship. According to an August 2020 Pew Research study, since the start of the COVID-19 outbreak, 28% of American Catholics who regularly attended Mass reported giving less to their parish as they shifted to virtual worship. This is 10 percentage points higher than all other denominations detailed within the study.

Why Invest in Online Giving?

As we continue to navigate the uncertain waters brought on by the COVID-19 pandemic, many parishes will continue to balance virtual and in-person engagement. With this in mind, it is all the more imperative to consider how to best encourage parishioners to remember their weekly offertory without the physical reminder of the passing of the plate or basket. Maybe your parish has yet to introduce online giving channels to your parishioners, or maybe you know more can be done to increase online giving at your parish. Regardless, there are a number of reasons parishes should invest time and attention to promoting online giving – and they’re not just financial.

  1. Stewardship involves every aspect of our lives – our time, talent, and financial treasure. Online giving channels enable parishes to meet parishioners where they are in their lifestyle and engagement habits. We spend a significant amount of our time and our resources online today. Online giving is another way that parishes can invite parishioners to share in parish life, in a simple and efficient way.
  2. Younger generations give online, and they want to give to their places of worship. A 2018 Blackbaud study found that millennials prioritize charitable giving to their place of worship above all other causes. Millennials also primarily make contributions through an organization’s website or their social media channels. Promoting your online giving platforms – and ensuring they are efficient and up to date – is an important way to engage with younger generations of parishioners.
  3. Online giving offers stability and consistency to parishes. Online gifts – especially automated recurring weekly or monthly contributions – provide more predictability and stability for parishes. They are also easier to record and more secure to process. Staff and volunteer time saved from traditional offertory collections can be redirected to other stewardship and ministry activities as a result.

How to Elevate Online Giving in Your Parish

Ready to enhance and increase your online giving? It may be easier than you think. Consider activities across three key areas to engage your parishioners: Sunday Mass, printed communications, and your website and digital media.

  1. Sunday Mass:
  • Include reminders about stewardship and giving in the announcements and, where appropriate, preach on stewardship in the homily and pray about stewardship as a parish.
  • Ask a parishioner who gives online to share their experience during the announcements or during the offertory collection.
  • If Mass is live-streamed, include a scrolling banner that shows the link to your online giving platform.
  • Host an opportunity following Mass for volunteers or staff available with laptops to help parishioners set up online contributions and walk them through the process.
  1. Print Communications:
  • Promote online giving in your bulletin. Include instructions on how to set up online recurring donations.
  • Consider sending a mailing to your parishioners inviting them to set up online offertory contributions. If they already give online, ask them to set up recurring donations if they haven’t done so already.
  • Put up posters or flyers in your gathering spaces with instructions on how to make donations online.
  1. Digital Media:
  • Review your website and make sure the donation page or link is easy to find. Consider including a banner or “donate” button in a prominent place on your homepage.
  • Create an email campaign to encourage online giving and provide tips or support. This can accompany a hard mailing as well.
  • Promote your online giving platform and donor testimonials on your Facebook page and other social media.

Fostering Fellowship Through a Giving Day

Regular online giving encourages longer-term stewardship and engagement with your parish. Another way to encourage digital engagement is through giving days – digitally-driven events dedicated to sharing stories of stewardship and generosity.

CCS is proud to be a sponsor of the giving day #iGiveCatholic because of the difference it makes in advancing the church virtually. #iGiveCatholic is a giving day that brings together the Catholic community to give thanks and give back on #GivingTuesday each year. For the dioceses, parishes, schools, and ministries that set up a giving page with #iGiveCatholic, the experience is about so much more than raising funds for important projects. It is also an experience in feeling connected to the universal church beyond the physical bounds of their community.

For example, participating in #iGiveCatholic was no doubt a financial success for St. Mark Catholic Church and School in the Diocese of Boise. The parish and school raised $77,225 from 172 donors during #iGiveCatholic in December 2020, surpassing their original goal of $30,000 and their subsequent challenge goals of $50,000 and $70,000. It was simultaneously a special experience for members of the St. Mark community to come together in this way. Logan Kimball, St. Mark’s Director of Development and Finance, wrote to #iGiveCatholic: “Participating in #iGiveCatholic helped us build community, engage with one another, and raise funds to build up our parish and school – both of which aid in bringing the Good News of our Lord out into the world. So, basically, we helped change the world and all of human history by the ripple effects created through our generosity!”

For many who participate in #iGiveCatholic, participating in the giving day is an opportunity to connect to a larger Catholic community. As Sr. Draru Mary Cecilia, Executive Director, and Sr. Nancy Kamau, Director of Development at the African Sisters Education Collaborative (ASEC) wrote to #iGiveCatholic: “Giving Tuesday is a competitive day and can feel lonely, but with #iGiveCatholic we are participating on a platform with people who have the shared values of our faith.”

Taking steps to elevate online giving at your parish can be a way to expand your parishioners’ experience of stewardship, strengthen the stability of your operations, and find connection with the wider church. For more resources and tips on fundraising for Catholic causes, visit CCS’s Insights page.

Annual fundraising is the lifeblood of many independent schools. The generosity of alumni, families, faculty, and staff bridge the gap between tuition and operational expenses. Those who direct their philanthropy toward a school’s annual fund often have directly experienced its impact. So, why, with a distinct donor base and a clear need, can annual fundraising sometimes feel like an uphill struggle for independent schools?

Is it the annual campaign’s repetitive nature leading to fatigue? Or does it lack the energy and prestige of a capital or endowment campaign to excite donors?

CCS Fundraising has supported many independent school clients on a journey to reinvigorate their annual fund campaigns. Most often, a renewed focus on the core operations of a school’s development efforts will breathe new life into a flagging annual fund. By reenergizing development strategies, plans, teams, operations, and donor communities themselves, the CCS approach can help move annual fundraising beyond a series of repeated milestones and toward a cycle of success.

1. Allow Time for Robust Planning

The first step is to begin planning for the campaign well ahead of the fiscal year start. This planning process goes far beyond changing the date of existing plans. It involves a deep dive into performance data for the current year, understanding donor trends, identifying which appeals were most impactful, and comparing these metrics year-on-year. Planning for the next fiscal year should begin during the summer term and build on the data analysis you’ve been conducting throughout the year. Start by analyzing your data to answer the following questions:

  • How has your major gifts program performed and what does this mean for your portfolio(s) of top prospects?
  • What giving trends can you spot for each constituent group and how will this influence how you solicit them next year?
  • What commonalities can you find in your pool of newly acquired donors and how will this inform your stewardship approach?

2. Refine Your Ask

Next is a full review of the case for support. Though your core fundraising needs may feel unchanged, this is a new academic year with a refreshed community. Identifying the new and emerging needs of students, faculty, and the campus they share takes a thoughtful eye and a creative touch. Draw on the strength of multiple community voices to carry forward a message that maintains the urgency of the moment and reinforces the annual effort as one that demands everyone’s engagement.

3. Thoughtfully Evaluate Your Communication Channels

Ensure that your message is received by sharing it through the most effective communication channels. The Class of 2021 may never own a checkbook or listen to their voicemail, but they may give by Venmo in response to an Instagram story. Understanding how such recent graduates choose to give in contrast to their parents and grandparents is essential to ensuring that your appeals reach and resonate with each unique donor group.

4. Balance the Traditional and Contemporary

Though each year of the annual campaign must be approached uniquely in order to maintain and build upon momentum, this should be done with a mindful eye toward history. Balancing tradition and nostalgia in equal measure with the present moment helps engage the breadth of your community.

It is therefore necessary to understand how each generation of donors relates to your school and to segment and sequence your annual messaging accordingly. This will lead you to a communication plan for the annual fund that goes far beyond a series of appeals toward a sophisticated and donor-tailored cultivation schedule of communications and events which balances the new with the old.

5. Rally Your Team

The not-so-secret ingredient of any successful annual fundraising campaign is an engaged and energized development team. United in purpose around a common set of metrics and a shared responsibility, your development office is the most influential determinant of reaching and exceeding your goals. Whether your team has worked together for years or changes per annum, ask yourself:

  • Is the path to our fundraising goal realistic and is it clearly mapped out for the team?
  • Does each team member understand what is expected of them and how their role contributes to overall annual fundraising success?
  • Is the team sufficiently integrated into, and supported by, the wider operations of the school?
  • Are we sufficiently recognizing and celebrating individual accomplishments and team successes?

Revitalizing your annual fund takes fresh thinking, thoughtful consideration, and energetic engagement. Follow these tried-and-true steps to revamp your annual fund and to inspire donors to a new level of giving.

The COVID-19 pandemic has made in-person fundraising events – once fundamentals of the healthcare fundraising playbook  now feel as antiquated as typewriters and VCRs. At least for now, home offices and laptop screens have largely displaced America’s boardrooms and ballroomsAs a result, many nonprofits that relied on in-person events and fundraising strategies – healthcare institutions and hospitals for example – had a difficult choice to make:  

  1. Wholesale cancellation of these plans until in-person gathering was once again safe, or 
  2. A complete and creative reimagination of what was once in-person activities for our new cyber context 

Luckily for us and for the sector, many organizations opted for the latter. Thus, as effective vaccines beckon herd immunity and potential return to some sort of pre-pandemic “normal”, we now know that virtual fundraising events – large and small – can, in fact, garner massive quantities of philanthropic support, stabilizing the finances of organizations still weathering crisis. For the most forward-thinking nonprofits, virtual and hybrid events are here to stayas additional arrows in the fundraising quiver that will empower more effective, efficient donor engagement, even long after the world reemerges from pandemic isolation.  

Part of the beauty of virtual events is that we can leverage the traditional marketing funnel to segment donors into tiers, creating customized experiences that appeal to each segment and make efficient use of development resources. The top of the funnel catches all individuals in your organization’s community, encompassing those who may be interested in a largescale event. As we move down the funnel, the addressable population becomes increasingly exclusive from past donors and stakeholders, to major donors, then top donors.   

One healthcare organization that CCS works with has found great success from this multi-tiered approach to virtual fundraising events this year. Read on to learn more about each event type and our top takeaways to implement at your nonprofit.  

Large-Scale Event 

The hospital typically hosts an annual run/walk event that attracts more than 10,000 participants and raises money for cancer research. This year, the event was reimagined in a “virtual edition” and the team introduced a new personal twist to continue building community; teams were encouraged to create custom mileage challenges that were meaningful to them (for example, one family set its goal at 1,563 miles in honor of the number of days since their daughter’s bone marrow transplant). Teams logged their miles and participated in weekly fundraising challenges throughout the month of September and celebrated with live-streamed opening and closing ceremonies. Individuals from 13 different countries joined and the event raised a record-breaking $1.7 million. 

Our Takeaways: 

  • Don’t limit your event to a single geographic location 
  • Consider multiple sessions for the big event 
  • Develop opportunities for attendees to personalize the experience 

The hospital holds a popular luncheon and fashion show in May at a large event venue. This year a new concept for the event was developed: the fashion show featured hospital workers who were on the frontline of COVID-19 response as models. Filmed on the hospital campus, the event assumed a new hybrid form: hundreds watched online, while others attended an in-person showing, which was hosted drive-in movie style in a parking lot of a hospital outpatient facility, complete with snack trays delivered to each car. The event enabled the hospital to share the story of its COVID-19 response in an engaging way and showcase different parts of its campus. This event raised $400,000 for COVID-19 response. 

Our Takeaways: 

  • Tell the story of your organizational heroes 
  • Consider highlighting your in-person building or center to remind donors of your ongoing operations, even if these operations have been out of sight 
  • Leverage the registration list as an opportunity to expand your database, refresh donor data, and perform data analysis on your constituents 
  • Going “hybrid” will expand your reach, capturing donors who might not have been willing or able to attend in-person 

Series Events 

To create a meaningful touchpoint for hospital friends and donors, the hospital organized a new quarterly lecture series featuring its research and clinical leaders involved with COVID-19 testing, vaccination trials, and pandemic response. More than 300 donors, prospects, and friends of the hospital signed on for each of these calls and were encouraged to ask questions of the presenters. Development followed up personally on any questions that weren’t answered live.  

Our Takeaways: 

  • Identify your area of expertise and share it 
  • Develop an event with a regular cadence 
  • Follow up with answers for attendees 

Exclusive Events 

In lieu of an in-person salon-style dinner to cultivate major gifts for a capital project, the hospital hosted a “virtual dinner” for five carefully-curated major gift couplesThis event featured a patient-family speaker, physician speakers, and a pre-recorded video of construction and the cutting-edge technology that would be featured in the new facility. A high-end, catered, four-course dinner box, bottle of wine, menu, and event program, along with a hand-written note from the volunteer who was serving as “hostess,” was delivered to each couple’s home for the dinnerThis event raised $4 million for the hospital’s capital project. 

Our Takeaways: 

  • Build your program around the message you want to deliver 
  • Carefully curate your guest list and volunteer leadership 
  • Invest in a tailored and themed gift 

Individual Meetings 

The hospital rolled out a “virtual hard hat” private tour of a new facility being built to specific high-potential donors. This cyber-tour leveraged live video streaming from the construction site and pre-recorded personalized messages from hospital leaders, patient families, and the construction team to the donor. Hard hats branded with the hospital logo were sent to tour attendees prior to their tour experience 

Our Takeaways:

  • Be sure to see what your donor is comfortable with around social distancing protocol
  • Show your donor their impact by touring a space or interacting with a program
  • Book end your experience with a one-on-one conversation and follow-up

As you develop your post-pandemic event plans, we hope that you can use these takeaways to strategically continue virtual and hybrid events at your nonprofit.  

Between March 2020 through February 2021, CCS Fundraising surveyed a selection of nonprofit partners to collect data regarding major giving across Europe.

The news has been encouraging. Check out our infographic below:

Download the infographic here>>

Screenshot of Episcopal Giving Landscape publication

If you have any questions about this publication or about CCS in general, please contact marketing@ccsfundraising.com.

More Insights

Article

Maximizing Fundraising Opportunities in South Florida

December 18, 2024

South Florida is experiencing great philanthropic growth, and the momentum looks likely to continue well into the future. In this article, we help you understand the most important trends and components of the philanthropic landscape that will help you maximize fundraising opportunities in South Florida.

Article

Donor Cultivation Through Associate Boards

November 18, 2024

Seeking ideas for donor cultivation ahead of “the Great Wealth Transfer”? Learn how to establish and maintain an associate board to engage the next generation of donors.

SEE ALL IN: Episcopal
Screenshot of Catholic Giving Landscape publication

If you have any questions about this publication or about CCS in general, please contact marketing@ccsfundraising.com.

More Insights

Article

Maximizing Fundraising Opportunities in South Florida

December 18, 2024

South Florida is experiencing great philanthropic growth, and the momentum looks likely to continue well into the future. In this article, we help you understand the most important trends and components of the philanthropic landscape that will help you maximize fundraising opportunities in South Florida.

Article

Donor Cultivation Through Associate Boards

November 18, 2024

Seeking ideas for donor cultivation ahead of “the Great Wealth Transfer”? Learn how to establish and maintain an associate board to engage the next generation of donors.

SEE ALL IN: Episcopal

Just over one year ago, stay-at-home orders were announced and the world as we knew it rapidly changed. Today, the pandemic and its ricochet effects have plunged our world, our communities, and each of us into the most challenging times we’ve had in generations. Facing unprecedented challenges, international governments deployed more than $10 trillion for emergency medical response and the initial economic shock. In the United States, despite these financial relief efforts, the pandemic continues to disproportionately affect low-wage Americans the hardest, along with people of color, and those lacking a college degree. One in four adults has had trouble paying bills, especially rent or mortgage payments. One in six has borrowed money from friends or has sought food from a food bank. Half the adults who lost a job due to COVID-19 are still unemployed. Search trend data from Google still show surges in queries related to COVID-19 and help lines, like United Way’s 211, are fielding more than double their normal calls. Overall, community services are strained and unable to meet the need.

What can Social and Human Service organizations learn from the United Way Worldwide’s COVID-19 response to inform their own response in near real-time to the ongoing crisis?

Meeting the Moment

For three years, United Way underwent a networkwide transformation. The modern United Way network is designed to be digital-first, locally focused, and able to leverage its unparalleled reach to mobilize the caring power of communities. Its distributed leadership model and infrastructure will allow social solutions to scale for maximum impact and respond to community needs in near real-time.

When the pandemic struck, United Way activated its network of 1,200 communities to move resources quickly to families in need. United Way built a digital toolkit and playbook to set up over 700 funds that helped families get tested, access medical care, avoid eviction, find a job, feed their family, and more. In all, United Way’s COVID-19 Community Response and Recovery Fund directed over $1B directly to people in need. In particular, United Way Worldwide has deployed more than $57.3M.

Ideas for Nonprofits

Develop data-informed ways to distribute funding quickly. United Way Worldwide invested in a leadership structure supported by digital communication platforms that allow for accessible and pertinent communication with local leaders. They designed a plan to direct resources to communities with the highest need using data insights and equitable objective criteria. They simplified the application process to minimize administrative burdens for applicants and expedite grant transfers.

Overcommunicate. Together, CCS and United Way Worldwide built daily communication punch lists within a 30-day sprint and reached out to key constituents and stakeholders. We drafted messaging sets to equip local leaders with key talking points, set outreach metrics for new funders, and designed an empathetic listening tour to encourage check-ins with key supporters.

Convert crisis donors to mission donors. After receiving a tremendous outpouring of support and investment resources for communities in near real-time, United Way developed donor journeys for newly acquired donors to engage long-term with United Way’s mission. CCS partnered to focus on unique cultivation and stewardship for major donors.

Think long-term. Facing an unprecedented level of uncertainty and disruption, CCS developed scenario plans to help prioritize and sequence impact program workstreams. These plans provided structure for United Way leaders to navigate key strategic decisions and ensured a thoughtful response regardless of revenue.

Invest in your capacity needs. United Way bolstered its infrastructure by elevating a host of resources and offering supports to each local chapter, including:

  • Fully designed, customizable micro websites for each region. If your organization is not federated, a variation you may consider is building out your website to address long-term service solutions.
  • Social Media Toolkits and roll-out plans.
  • Free access to SPC (Salesforce Philanthropy Cloud) licenses for employees to encourage corporate philanthropy.

Key Successes

On the other side of crisis lies the opportunity for reimagination. United Way is committed to rebuilding better, more equitable communities that work for everyone. Some successes from their COVID-19 response include:

  • 27 million individuals have received critical COVID-19 support from United Way Worldwide.
  • Corporate sponsorship from a multitude of partners, including Tiltify, Porsche, DoorDash, BET, Kendall-Jackson, Harley-Davidson, TikTok, and PetSmart Charities.
  • The passing of the CARES Act, which United Way Worldwide advocated for. The CARES Act has led to a $300 nonitemizer charitable deduction.
  • Partnership with the United Nations Foundation and Red Nose Day to host #HopefromHome, an event held on April 7, 2020. Entertainers, CEOs, influencers, gamers, and more convened across several platforms, including TikTok, Instagram, YouTube, Twitch, Twitter, and Facebook to raise $1.9M, one-third of which went to the United Way Worldwide Fund.
  • The BET United Way COVID Fund, which was established with the BET, NAACP, and United Way Worldwide. The fund raised roughly $18.4M with help from Black business leaders, foundations, and corporations. The fund elevated Black philanthropy to levels unprecedented by the United Way Worldwide.
  • Learn about other successes here.

As we continue to grapple with COVID-19, we are inspired to take bold steps to reimagine and rebuild a better future. The challenges may be greater than we could have fathomed, but we remain confident in the unwavering resolve of nonprofit leaders and the organizations and memberships they represent. Social and Human Services nonprofits can shape the future contours of this reimagined world by channeling support where it is needed most.

It is our hope that these ideas and successes can help you align your organizational priorities to the needs of the communities you serve and advance your work toward the common good.

In today’s 24/7 digital world, we are connected to one another and the causes we support with the simple yet powerful click of a button.

Virtual donor engagement is a vital element of a nonprofit organization’s communication and fundraising strategy. From their websites to their social media presence, we continue to see that the digital landscape is transforming how organizations connect with, engage, and activate their audience.

Online Giving Is Soaring to New Heights

Last month, the Blackbaud Institute released its 2020 Charitable Giving Report, which highlights key giving data from 8,833 nonprofit organizations in the U.S. totaling $40.7 billion in fundraising revenue.

The data reflects giving during an unprecedented year in philanthropy, as organizations responded to a global pandemic, a widespread reckoning with racial and social injustice, and a polarized political environment.

The findings? 2020 signified tremendous growth in online giving.

  • In 2020, 12.9% of total fundraising came from online giving. This is the highest percentage in history for online giving and marks an important milestone in philanthropy.[1]
  • Online giving grew by 20.7% compared to 2019. Taking a more longitudinal three-year view of fundraising from the same organizations revealed a whopping 32.4% increase in online giving.[2]

Donating via Mobile Device Is Growing in Popularity

In addition to measuring online giving, the Blackbaud Institute measured the growth in online donations made on mobile devices. In 2020, an estimated 28% of online donations were made using mobile devices. This figure has grown steadily since 2014, when giving by a mobile device comprised just 9% of online donations.[3]

Smaller Gifts Collectively Have a Transformative Impact

A strong culture of philanthropy has always been a part of the fabric of American society and 2020 was no exception. The average online donation amount was just $177—a testament to the age-old saying that every gift matters and every gift makes a difference.[4] With the simple yet powerful click of a button, donors can support their favorite charities at a level that is meaningful to them, and collectively, can have a transformative social impact.

How to Get Online Donations at Your Organization

2020 showed the vital role that online engagement and giving play in philanthropy. As the digital landscape continues to transform the social impact sector, organizations must be equipped with the tools and technology to keep pace with this channel of choice for donors.

Below are three tips to maximize your digital giving toolkit:

  1. Click Here to Donate. Your “DONATE” button should stand out prominently on your website and digital platform. This should be the first thing donors see when they visit your homepage. The donate button offers a clear and compelling way for people to act now. Make it big, bold, and bright. Once donors click to donate, it should be as easy and seamless as possible for them to make a gift online. Your gift processing form should be clear and simple to navigate on both a computer and mobile device.
  2. Consistent Messaging. Ensure consistent communication across your platforms. Your digital presence must reflect a cohesive organizational brand and message that resonates with supporters, yet it should also be tailored to each platform and the distinct audience you seek to engage. What are you trying to communicate, and how will your call to action look differently on a computer versus a mobile device?
  3. Streamline Operational Activity. Mobile-friendly websites, social media, and online donation forms should work together seamlessly to maximize a donor’s giving experience. Make sure you have the infrastructure and processes in place to manage a high volume of mobile transactions and regularly test your platforms to ensure optimization.

As we look to a future that will likely be even more digitally connected than the present, online giving will continue to grow as the vehicle of choice for donors. Let’s harness its power to elevate philanthropy and drive social change.

Footnotes

[1] The Blackbaud Institute, Charitable Giving Report, 2020, https://institute.blackbaud.com/charitable-giving-report/

[2] The Blackbaud Institute, Charitable Giving Report, 2020, https://institute.blackbaud.com/charitable-giving-report/

[3] The Blackbaud Institute, Charitable Giving Report, 2020, https://institute.blackbaud.com/charitable-giving-report/

[4] The Blackbaud Institute, Charitable Giving Report, 2020, https://institute.blackbaud.com/charitable-giving-report/

It has been one year since the World Health Organization declared COVID-19 a global pandemic in March 2020. Last spring, many faith communities completely suspended all in-person gatherings and worship moved exclusively online. According to research conducted by CCS Fundraising in summer 2020,[1] about 66% of Catholic and Episcopal parishes took an all-online approach. Others rapidly adopted hybrid worship and fellowship offerings as local health guidelines allowed, which involved a mix of in-person and online gatherings.

At first, this was an uncomfortable, sudden jolt that left a lot of congregations counting down the days until this was all over. One year later, these adjustments that were meant to be temporary are still present. Broad swaths of the population have fully adjusted to this new virtual lifestyle for work, worship, and social activities.

While many people are yearning for a full reversal of all adaptations that have occurred over the past year, the reality is that at least some of these changes are likely here to stay after the COVID-19 pandemic has subsided.

Parishes need to be ready for a hybrid model of worship and fellowship, similar to how many companies are preparing for a mix of in-person and remote work. The remainder of this article provides an overview of our recommended strategies to ensure that you are prepared to maintain a hybrid worship model for the short-, medium-, and long-term, and that you can continue to sustain philanthropic support in a hybrid environment.

One: Enlist a Plan Ahead Team

While no one can accurately predict when a “return to normalcy” will occur, we can plan for various potential next steps based on experiences thus far. We know certain activities have led to resurgences in outbreaks in local communities and we know this is followed by stricter lockdowns. We also know people will vary on how they decide to access the vaccine throughout the ongoing rollout process.

Amid uncertainty about the future, what we can do now is some scenario planning. We recommend creating a Plan Ahead Team,[2] which can be led by clergy and lay leaders. The Plan Ahead Team would be responsible for mapping out scenarios (e.g., full return to in-person worship, hybrid worship services) that are personalized to your community. For example:

  • Perhaps you have more families with small children. Through our engagements with clients, we have heard many families prefer watching services from home to avoid the stress of getting the kids ready for Sunday service.
  • Maybe you have more elderly parishioners who may be more vulnerable to COVID-19. These individuals are likely going to be more cautious with how they return to normal activities.
  • Are you reliant on events and auctions? You may need to focus less time on event planning to support people at a physical event and spend more time recruiting quality sponsors.

Whatever the demographics of your faith community, map out personalized scenarios for your parishioners. In each scenario, consider the segments of your population and think strategically about what forms of communication are needed to be supportive and maintain consistent and clear messaging about the importance of giving.

Two: Ensure You Are Fully Equipped

Many aspects of today’s virtual world could be here to stay permanently in the American lifestyle, such as hybrid workspaces and increased virtual gatherings.[3] It is wise to assume the same for non-work-related activities, including worship services and parish gatherings. The likely continuation of a digital audience cannot be neglected as focus begins to shift back to in-person service and gatherings.

As such, your communities cannot, and must not, abandon best practices developed throughout the course of the pandemic. Use this pre-reemergence time to ensure you are properly equipped with the necessary tools and systems to sustain a more robust operating model long-term.

  • Continue posting regular parish updates – of both a social and financial nature – via social media pages. Whether it be Facebook, Instagram, YouTube, or another platform, social media will play increasingly vital roles in parish life moving forward. Check to see which social media platforms are receiving the most attention from your community and invest in regular updates on these platforms.
  • If your parish has a website, provide ongoing updates that are easy to find. Particularly in older parish communities where social media may not be a viable communication method, websites provide easy avenues to maintain social aspects of parish life.
  • Think through how single events can have both a virtual and an in-person option. For worship and other events, some parishioners may want to attend in-person while others may want to attend virtually. How can your parish logistically accommodate these preferences to maximize engagement and community?

Three: Make Giving a Central Component of Planning

CCS Fundraising’s research revealed many faith communities early in the pandemic utilized a variety of online platforms to share worship and fellowship information including their website (88%), engagement on social media platforms like Facebook (80%), and online digital bulletins (46%).[4]

However, across these online resources, giving was often not prominently mentioned – 45% of congregations mentioned giving on their websites, 15% on Facebook, and 22% in bulletins and newsletters. This research shows that in what was undoubtedly a rapid response to adjust service models to be fully online or hybrid, ensuring that giving continued virtually was not always part of the plan.

De-emphasizing giving can majorly impact the financial security of faith communities. Though the full impact of the pandemic on the financial security of faith communities is yet to be seen, early research may illustrate the downstream effects of not fully considering how to sustain giving in a virtual environment. The Lake Institute on Faith and Giving at the Lilly Family School of Philanthropy reported an overall 6% decrease in giving to congregations as of June 2020.[5] CCS’s fourth-edition Philanthropic Climate Survey in January 2021 showed that 51% of religion respondents reported a decrease in fundraising at their organization in 2020.[6]

A hybrid worship model is likely here to stay, at least a little longer than most parishes expected or planned. A commitment to maintain consistent levels of giving and continued stewardship must be a central consideration throughout your planning. We recommend that parishes, at minimum:

  • Continue providing online options for parishioners to give. While in-pew gifts are the heart and soul of parish giving, online payment options need to be a central aspect of future plans.
  • Make a plan for how discussions of giving will be promoted in the hybrid environment. In addition to providing online giving options, think through where in your hybrid communications you will draw attention to giving and the financial needs of your parish.

Final Reflections

While no one can accurately predict the trajectory of a return to normalcy, it may be hard to turn away from the efficiency and flexibility that digital connections and community have revealed once lockdowns have ceased. By preparing your parish now through following the steps and recommendations of this article, the financial status of your parish can exceed pre-pandemic levels, and your community will feel far more comfortable with the flexibility and adaptability of a modern parish.

You may find these resources of interest as you help your parish plan for the short-, medium-, and long-term:

 

 

[1] https://ccsfundraising.com/adapting-to-the-covid-19-crisis-a-look-into-catholic-and-episcopal-dioceses-and-parishes/

[2] https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/getting-ahead-of-the-next-stage-of-the-coronavirus-crisis

[3] https://www.nytimes.com/interactive/2021/02/17/magazine/remote-work-return-to-office.html

[4] https://ccsfundraising.com/adapting-to-the-covid-19-crisis-a-look-into-catholic-and-episcopal-dioceses-and-parishes/

[5] https://philanthropy.iupui.edu/institutes/lake-institute/covid-study.html

[6] https://go2.ccsfundraising.com/PhilanthropicClimateSurveyEditionIV-Religion_DownloadPage.html

Women face myriad challenges in the nonprofit world across capacities: as donors, as nonprofit leaders and administrators, and as recipients of philanthropy. Research shows that women are frequently overlooked as prospective donors for reasons ranging from lower salary projections to a misconception that men are more often the primary decision-makers in a household. These challenges are often compounded for women of color, whose racial identity can further increase the chances that nonprofits overlook them as potential donors. Further complicating matters, research reveals that women think differently than men about their philanthropy, and therefore require a distinctive approach to illustrating the impact of their giving, which may prove challenging to organizations with deeply engrained prospect-outreach practices.

While it is important to equip organizations with the knowledge that these misconceptions exist regarding their donors, it is even more important to emphasize the reality of philanthropy in the U.S.: namely, that women have the funds and the means to allocate them to causes of their choice.

The experience of CCS Fundraising coupled with a burgeoning body of research on women’s philanthropy suggests that organizations must focus efforts on ensuring inclusive fundraising practices, from understanding the philanthropic landscape to crafting proposals that appeal to everyone in the room, to avoid overlooking opportunities to engage prospective donors.

Keep in mind these three considerations for your organization when thinking about how to better engage women donors.

1. Understand the Reality of the Philanthropic Landscape

The Effect of the COVID-19 Pandemic

It is important for nonprofit leaders to simultaneously recognize the disproportionate impacts that current events are having on women’s economic wellbeing and understand long-term trends in women’s philanthropy, which tell us that so many women have the means, inclination, and power to make charitable gifts, yet are often overlooked by fundraisers.

As we write in March 2021, women today are disproportionately experiencing the negative economic impacts of the COVID-19 pandemic. In the U.S. alone, more than 2.3 million women have left the labor force since February 2020, putting women’s labor force participation rate at 57%—the lowest rate since 1988. Across the world, poor and marginalized women face a higher risk of losing their livelihoods amid the economic and social fallout of COVID-19.

Today, research on the effect of COVID-19 on women’s philanthropy is nascent. Initial research by the Women’s Philanthropy Institute suggests that early in the pandemic, single women were more likely than single men and married/partnered couples to report decreasing their giving in response to uncertainty about the economic impacts of the pandemic. In the coming months and years, it will be important to track the influence that the COVID-19 pandemic has on women donors as more research becomes available.

Longer-Term Trends in Women’s Wealth and Philanthropy

Research indicates that women have a significant say in how household philanthropy is distributed. Moreover, fundraisers have known for more than a decade that women typically make larger and more frequent charitable gifts than men of similar circumstances across almost every income bracket.

As a baseline, organizations should make a concerted effort to identify and cultivate women donors due to the growing population of high-net-worth women. In the case of married couples, organizations may incorporate measures such as ensuring that all communications are addressed to both partners, consistently inviting both partners to the table for all prospect engagement meetings, and shaping proposals to align with both of their interests. Following a gift, organizations can follow stewardship best practices by regularly updating donors and conveying impact over time with information tailored to address donors’ original motivations.

To avoid missing out on engaging potential donors, organizations should study the data on women’s giving and embed it in their understanding of how to leverage their own donor bases. Organizations should also understand the wealth that women donors possess. Women control a third of the world’s wealth, according to estimates by Boston Consulting Group. Projecting the future of women’s wealth is difficult due to uncertainties posed by the COVID-19 crisis. But pre-COVID, it was estimated that the global pool of wealth owned by women could rise to $93 trillion by 2023. In North America alone, it is estimated that as of 2019, women controlled 37% of all wealth, which totals to $35 trillion. Additionally, with women living longer than men on average, it is estimated that women could control a large portion of the $30 trillion expected to be transferred by baby boomers in the U.S. by 2030.

Simply put, operating under the assumption that men are primary givers with the most philanthropic potential, within or outside of a household, can be an expensive oversight for nonprofits.

2. Evaluate Your Own Organizational Practices

Even if organizations are not deliberately favoring male donors, subconscious biases or even fundraising software systems may negatively impact the efficacy of their engagement strategies. For example, due to the structure of many donor management systems, a family is often assigned a primary point of contact. If not otherwise stipulated, the primary point of contact may default to the first entry—historically, convention has led to naming the male partner first—which precludes spouses that are often equal partners in decision-making.

While not uncommon, overlooking these biases understandably alienates potential women donors—and often their partners as well—who feel undervalued by organizations. It can be particularly damaging for donor relationships when women are the households’ primary breadwinners, yet systems default to their husband’s data regardless of his circumstances or employment status. Equally damaging are conversations, casual or otherwise, with donors where the bulk of the dialogue is directed toward the male partner with the (perhaps subconscious) assumption that he is responsible for a couple’s giving.

Organizations must turn a critical eye to their donor engagement practices to ensure that prospective women donors are treated with equal respect and attention. Organizations should scrutinize the default functions of their donor database: does it produce profiles predicated on male-headed households? Is data on women partners being recorded and exported to correctly track women’s giving?

Beyond simply ensuring women’s giving is properly recorded and stewarded, organizations should begin tracking giving patterns within the woman demographic to gain a more robust understanding of how effective its engagement practices are across constituencies. A great first step for any organization is reviewing the top 100 donors and board volunteers in the database to ensure that all information is correctly attributed across genders.

Taking the time to objectively assess how women are engaged on an institutional level and evaluate organizational practices, whether they be data system functions or subconscious assumptions, may reveal important areas for improving donor engagement and relationships.

3. Engage Women on a Deeper Level

Although undoubtedly important, employing direct, equal communications is not sufficient to actively engage women on a leadership level. Even if an organization has a robust engagement program that identifies and stewards women donors, proposals for support might be geared toward men with a more transactional appeal.

Melinda Gates of the Bill and Melinda Gates Foundation stated in a 2019 interview that “it’s not just a matter of adding a name to a fundraising letter. We’ve learned from new platforms…that women give differently than men do.”

Research indicates that women philanthropists are drawn to impact giving, which often entails their intimate involvement in program development, funding allocation, and strategic planning. A great example of impact giving in action is the Maverick Collective, a nonprofit group that intentionally targets and engages women philanthropists to fund development projects around the globe. While supporters commit to a minimum pledge of $1 million, they also have the opportunity to apply their professional skills on the ground—from legal advice to marketing—to increase the success and sustainability of their projects.

Studies show that women are more persuaded by the emotional and community impacts of their giving, and less motivated by strategic or tax-related purposes. As such, organizations can tailor proposals to specifically highlight meaningful ways women’s philanthropy will transform an organization and its beneficiaries and offer other avenues for engagement, like volunteering. Women are also increasingly engaged with women’s foundations and funds and donor circles that pool resources to increase giving impact collaboratively and track impact over time. Organizations should be aware of any of these groups operating in their area with similar focal areas to develop potential partnerships.

Another excellent strategy for strengthening women’s engagement with organizations is recruiting more women for leadership positions. 50/50 Women on Boards, a global campaign that aspires to improve the gender balance and diversity of corporate boards, argues that women bring critical diversity of thought that encourages better decision making on boards, in return providing a competitive advantage over all-male or largely-male boards. According to a 2018 report by the Lilly Family School of Philanthropy, women held 47% of overall nonprofit board memberships. Though the research did not explicitly report on women of color’s representation on boards, one can conclude that they are less represented based on the Lilly School’s findings that on average 78.6% of board members identify as white, 7.5% as African American, 2.6% as Asian American, and 4.2% as Hispanic. Still, diversity is not the norm across all nonprofit boards—the report found that older organizations and organizations with higher revenues tend to have less diverse boards. Bolstering leadership and board recruitment of women can diversify critical strategizing at the top level and improve organizational efficacy.

Perhaps our most important recommendation is for organizations to research how to best engage women with the organization’s development objectives and evaluate if their current approaches reflect these findings. A great place to start is asking for feedback from women stakeholders, whether they are current donors, prospects, or otherwise, on what organizations are doing right and areas for future improvement. Gathering insight into how women perceive the mission, vision, case for support, and opportunities for involvement can help strengthen existing relationships while also identifying ways to lay the groundwork for more meaningful future engagement with women donors.

Addressing the Challenges

At CCS Fundraising, we frequently support nonprofits encountering obstacles around inclusive fundraising. We have helped clients address challenges ranging from a higher-education institution with a pattern of directing communications solely to the male counterparts of heterosexual couples—even when both spouses were alumni—to a human services organization, the primary beneficiaries of which are young women, struggling to engage women leaders in industries aligning with the organization’s work.

Recently, CCS conducted a feasibility study on behalf of an all-women’s educational institution. Among other concerns, many participants noted the challenge of fundraising for a women’s school due to competition from the local men’s school, which had a longer history of garnering philanthropic support. Participants believed that because much of the community attended the men’s school, charitable giving would be designated there rather than the women’s school.

It is apparent now more than ever that organizations can—and should—help facilitate a shift in attitude about women’s philanthropy by educating themselves on the reality of women donors and get ahead of the curve by adopting more inclusive practices. Over-reliance on traditional methods of fundraising and donor stewardship may not only mean organizations are missing out on engaging potential prospects, but also may lead to alienating their current donor pools as the philanthropic landscape continues to shift.

Luckily, some of these pitfalls can be mitigated with a little extra effort. Organizations can ensure they engage and attract women donors by devoting time and energy to better understanding outreach practices and effective illustration of impact, offering meaningful opportunities for engagement outside of financial support, including leadership roles, and allocating resources to researching and implementing best practices, such as taking the time to survey current stakeholders.

This article was originally published on August 29, 2019, and was updated on March 8, 2021 to reflect new research.

CCS Fundraising is a strategic fundraising consulting firm that partners with nonprofits for transformational change. Members of the CCS team are highly experienced and knowledgeable across sectors, disciplines, and regions. To access our full suite of perspectives, publications, and reports, visit our insights page. To learn more about CCS Fundraising’s suite of services, click here.